Privacy Policy

01  Introduction

Welcome to ASK Home Interior ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website at askhomeinterior.in or contact us for our interior design and contracting services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

02  Information We Collect

We may collect the following types of personal information when you interact with us:

• Contact Information — your name, phone number, and email address when you reach out to us via call, WhatsApp, or our website.
• Project Details — information about your property, location, project requirements, and budget that you choose to share with us.
• Communication Records — records of correspondence when you contact us by phone, WhatsApp, email, or any other means.
• Usage Data — information about how you access and use our website, including your IP address, browser type, pages visited, time and date of your visit, and other diagnostic data.
• Cookies & Tracking — we use Google Analytics and similar tools that use cookies to analyse website traffic and improve our services.
• Google Ads Lead Forms — information you submit through Google Ads lead generation forms.

03  How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide consultation and project quotes.
• To communicate with you about your project, updates, and service-related matters.
• To improve our website, services, and customer experience.
• To analyse website usage through Google Analytics for business insights.
• To send you relevant information about our services (only with your consent).
• To comply with applicable legal obligations.

04  Cookies & Analytics

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use:

• Google Analytics — to understand how visitors interact with our website. This data is aggregated and anonymised. You can opt out via Google's opt-out tool.
• Google Ads Cookies — third-party vendors, including Google, use cookies to serve ads based on your previous visits to this website. You may opt out of personalised advertising at Google Ads Settings.
• Essential Cookies — necessary for the website to function properly.

You can control or disable cookies through your browser settings, though this may affect some functionality of our website.

05  How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers — trusted third-party vendors (such as Google Analytics) who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Legal Requirements — if required by law, regulation, or legal process, or to protect the rights, property, or safety of ASK Home Interior, our clients, or others.
• Business Transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

06  Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including providing services, maintaining business records, and complying with legal obligations. When information is no longer needed, we securely delete or anonymise it.

07  Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

08  Third-Party Links

Our website may contain links to third-party websites such as WhatsApp, Instagram, Google Maps, or other social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review their respective privacy policies.

09  Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

10  Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

11  Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the effective date at the top of this page. We encourage you to review this policy periodically.

12  Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: